1. Account Registration: To access certain features of our website and place orders, you may be required to create an account. You agree to provide accurate and complete information when registering for an account and to keep your account credentials confidential.
  2. Ordering and Payment: Ordering and Payment: By placing an order through our website, you agree to pay the specified price for the products ordered, including any applicable taxes and shipping fees. Payments are processed securely through trusted payment gateways, and we reserve the right to refuse or cancel any orders at our discretion. For cash on delivery orders, we may collect a partial advance payment, typically a percentage of the total order value, with the remaining balance due at the time of delivery (COD) click here to know more about Partial Cash on delivery.
  3. Product Availability: While we strive to maintain accurate product listings and inventory levels, we cannot guarantee the availability of all products at all times. In the event that a product is out of stock or unavailable, we may cancel or delay your order and provide a refund, late shipping, or alternative solution.
  4. Shipping and Delivery: We aim to process and ship orders promptly, but delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or issues arising from shipping carriers or customs clearance.
  5. Returns and Refunds: Click here for Return and Refund Policy.
  6. Intellectual Property: All content and materials on our website, including product images and descriptions, logos, and trademarks, are the property of SMATAN Industries and protected by copyright and other intellectual property laws. While we are an aftermarket parts manufacturer, any two-wheeler company names and their product names used on this website are trademarks owned by their respective owners. We own the rights to the product images we have taken and uploaded, as well as the content we have created. You may not use, reproduce, or distribute any content from our website without our prior written consent.
  7. SMATAN Trademark Usage: The SMATAN brand name and logo are registered under Indian intellectual property laws. You cannot use our name (SMATAN) and its logo without our consent. Any unauthorized use of our brand name and logo is strictly prohibited and may result in legal action.
  8. Limitation of Liability: In no event shall SMATAN Industries or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.
  9. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically the laws of the National Capital Territory of Delhi, without regard to its conflict of law provisions.
  10. Changes to Terms and Conditions: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically for any changes. Your continued use of our website after the posting of any changes constitutes acceptance of those changes.

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected] or WhatsApp us at 9911199549.

Effective Date: 2nd March 2024