Payment Methods

What payment methods do you accept?

We accept online payments through India's trusted payment gateways like Razorpay and PhonePe. Clients can pay through UPI/Cards/Net Banking/Wallet/etc.
We offer Partial Cash on Delivery also. Clients can pay an 30% of the order total value and remaining amount with cash upon delivery. Click here for more information.

Order Processing and Delivery

How long does it take to process an order?

Your order will be processed within 4 to 5 working days. We understand that you want to receive your order quickly, but we take this time to ensure accurate order fulfillment and to provide you with the correct ordered product(s).

How long does it take to deliver our order?

Delivery times vary, but orders are usually delivered within 7 to 10 working days. However, actual delivery times may depend on factors such as courier availability and delivery location.

Where will our order be dispatched from?

Your order will be dispatched directly from our Factory/Manufacturing unit address: Plot No. E-94, Sector-2, Bawana DSIIDC Industrial Area, Delhi-110039.

Shipping and Discounts

Do you offer free shipping?

As of now, shipping is chargeable, but we offer nominal shipping charges.

Do you offer bulk discounts?

Yes, we offer bulk discounts on larger orders. Discount percentage and discounted prices are mentioned on product page. More you buy more you save.

Are there any minimum order requirements?

Yes, there are minimum order requirements for products or bulk orders. The minimum order requirements for each product are mentioned on the respective product page.

Product Details and Customization

Are your products genuine?

We are manufacturer and wholesaler of Aftermarket parts suitable for auto mobile brands in India. All our products are manufactured to the highest quality standards and sell in our brand SMATAN.

Do you offer customization options for your products?

Yes, we may offer customization options for certain products. Please contact us to discuss your specific customization needs.

Can I request a sample before placing a bulk order?

Yes, we understand the importance of product quality. You can request a sample before placing a bulk order.
Please note that sample costs and delivery charges will be borne by the customer. Please reach out to us for sample requests.

Returns and Invoices

What is your return policy?

We offer 5 days return policy from the date of order delivery. For more information, please refer to our detailed policy here.

Do we get a GST Invoice?

Yes, you will receive a GST invoice with your purchase. You can also claim Input Tax Credit (ITC) while filing GST. Please consult your CA for more information.

Is GST included in the product price?

Both the prices 'With GST' and 'Without GST' are mentioned on the respective product page.

Order Placement

Do you have a physical store?

We have Factory/Manufacturing facility located at Ground floor, Plot No. E-94, Sector-2, Bawana DSIIDC Industrial Area, Delhi-110039.

Can we place an order over WhatsApp or email?

Yes, you can place an order through WhatsApp at 9911199549 or email us at [email protected].